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Job Posting | Service Advisor, Front Seat Driver

 

Do you love cars, human beings and planet earth?

We are on the hunt for an Automotive Service Advisor (aka Front Seat Driver) to join our team in Invermere, British Columbia!

 

REQUIREMENTS:

Previous experience in automotive industry

University degree/college diploma an asset

Ability to understand and communicate technical concepts

Proven experience in customer service

Positive and passionate personality

Detail-oriented, strong attention to detail

Highly organized and meticulous

Ability to multitask in a fast paced, time-sensitive environment

Proficiency with computers and Windows based software

‘Glass half full’ outlook on life and a good sense of humour

 

RESPONSIBILITIES:

Provide a positive and genuine experience for customers – each and every time!

Be the translator between technician and customer, communicating technical information clearly

Answer calls, greet customers and schedule appointments

Be “gatekeeper” of the appointment schedule, ensuring we are meet our full potential

Carry out pre-appointment reminders and follow-up calls

Build accurate estimates/invoices for customers

Keep technicians hopping, coordinating workflow and ordering parts

Independently solve customer challenges and concerns with empathy

Handle various forms of payment including cash, debit, and credit card

Oversee accounts receivable/payable and other administrative tasks

Demonstrate a positive attitude and commitment to teamwork

Random missions as required (e.g. washing cars, shuttling customers, etc.)

 

BENEFITS:

Excellent wages

Health benefits

Paid day-off birthdays

Paid Fun Days

Recreation allowance

Positive, team-oriented work culture

Ongoing training opportunities

Progressive business with systems in place

Bright, clean and modern facility

Monday to Friday workweek (and a mountain playground for your weekends!)

We are located in beautiful Invermere, British Columbia, a year-round mountain playground for skiing, biking, hiking and pretty much any other outdoor activity you can dream up!

 

 

Email your cover letter and resume to info@cleanlineautomotive.com.